The Hospital Association of Southern California (HASC) invited me to come speak to them about our experiences with hospitals in our search for Nancy (thanks to Gordana for setting this up!).
This is an advocacy group with quite a bit of influence over their member hospitals.
I met with a senior management team, including the COO Mark Gamble. They were quite receptive to my presentation (I went through some of our frustrations in phoning and asking for Jane Does, HIPAA walls, and the lack of standards for handling Jane Does). In fact, they immediately constructed some action items to address some of these issues. The individual hospitals and their management will have the final say, of course, but I believe HASC will make a good attempt at creating a more uniform set of practices for helping to identify patients.
Thanks to HASC for listening!